Answer “where's my order” before it becomes a ticket.
Online shoppers ask the same handful of questions on every product and policy page. Point Embent at your storefront and it answers instantly, cites the policy, and captures a lead when it genuinely can’t help.
Questions your visitors actually ask
“What's your return policy?”
“Do you ship to Canada?”
“Is this in stock in a size medium?”
“How long does shipping take?”
“Can I change my order after checkout?”
“Do you offer a student discount?”
How Embent answers them
1
Crawls your storefront
Product pages, shipping and returns policy, FAQ — so answers reflect what’s actually published, not a stale support script.
2
Cites the policy page
Every answer to a policy question links straight to that page, so shoppers — and you — can double-check it in one click.
3
Logs what it couldn't answer
Questions about a specific order status or account issue get logged as unanswered, so you know to route them to support instead of guessing.
Common questions
Can it check order status?Not directly — Embent answers from your published content (policies, product pages), not your order database. It says so, and can capture the visitor's info as a lead for your team to follow up.
Does it slow down my storefront?No — the widget loads async and stays under 50KB gzip; it doesn't touch page load.
Can it answer in the shopper's language?Yes, whatever language they type in, grounded in your content.
What if my return policy changes?Re-crawl after you update the page and the bot's answers update with it — no manual editing.
Point Embent at your site now.An AI agent that would rather say “I don’t know” than make something up. Free plan, no card — most sites are live in under 15 minutes.
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